FAQ

Check out our flavors and fillings here. If you don’t see what you’re looking for, just ask us, and we can likely customize your cake flavor.

It’s an award winning moist pound cake with brandy, rum and sherry. No need to worry about the alcohol content, it’s baked out of the cake during the baking process. Safe for expectant mothers and children. Try this out on your next visit, it’s our number one seller! 

We do not offer sugar free cakes, but we can make gluten free cake options. Cakes Plus is NOT a nut-free/dairy-free/gluten-free facility. All products are made with the same equipment. Cakes Plus is not be liable for any allergic reactions our products may cause. Feel free to contact us for more information on gluten free information or nut allergy alternatives.

Yes, these items are hand made out of sugar (gumpaste or pastillage), but be advised we use non-edible materials (i.e. toothpicks, wires, etc.) to hold the pieces together. Gumpaste portions are edible, but generally very hard since it is done ahead of time to allow it to dry.

Orders can be done in person or via the website forms. If you call us, we will direct you to the order form so nothing is lost in translation over the phone. 

We make custom-made cakes for all occasions ranging from baby showers to weddings, including quinces, sweet sixteen’s, and bat/bar mitzvahs. We also specialize in 3D sculpted cakes.

Though we try to accommodate all of our customers, we recommend placing a custom cake order 2 to 3 weeks ahead of time. If you forget to place an order we always have ready-made cakes available or specialty cakes with a 48-72 hour notice! If you are not sure of the design, you can always leave a deposit to reserve the space for your date and come back at a later time. We may be able to accommodate custom cake orders under two weeks, but rush fees will be applied.
Wedding cake/Quinces/Sweet 16 orders are placed at an average of 6-8 months ahead of time. Sometimes we can take special occasion cake orders later than the 6-8 month period, however it is not a guarantee we will have availability if it is placed too late. Leaving a deposit to reserve your spot for your date is always recommended if you are unsure of your design. Decisions can be made at a later date.

Our cases are replenished daily with ready-made cakes, mini cakes, cupcakes and cookies. These are great for a hostess gift, birthday gift, or just because you are looking to satisfy that sweet tooth!

Visa, MasterCard, Discover, Amex, Cash, Venmo and Paypal. No Checks Accepted.

A 50% non-refundable deposit is required for full custom cakes.

Any changes must be done in writing and only by the person who placed the order. No third party changes will be accepted

For full-custom cakes, a non-refundable deposit of 50% is due at the time the order is placed. The balance can be paid upon pick-up or 15 days prior to delivery of your wedding cake.

For last-minute or ready-made cakes, all payments are final and non-refundable. This can change under the discretion of Cakes Plus Tampa.

If an order is not picked up on the date it is scheduled for, the customer is more than welcome to pick the order up the following business day. Cakes Plus will make every possible effort to reach the customer in lieu of a missed pick up. In cases of a denied pick up or delivery, the customer is still responsible for full payment of the order. Once the cake leaves the store, Cakes Plus Tampa is not responsible for the cake.

Delivery is offered upon availability to Hillsborough, Pasco, Hernando and Pinellas Counties.

Due to fluctuating fuel costs, prices for delivery and set up to your destination (upon availability) is done by the mile.

Unfortunately, due to the type of work we do and the cake designs, shipping our cakes is not an option. We can always make the cake for your special occasion, but the responsibility of shipping is done by the customer at their own risk.